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Mastering the Move to Online Booking: Tips for a Smooth Transition

group kayaking

As a business owner, you know how important it is to provide your regular customers with a seamless and hassle-free rental experience. And in today's world, that means offering online reservations. Whether you're renting boats, snowmobiles, paddle boards, or any other outdoor activity, online booking can save you time and improve your efficiency while enhancing your customers' experience.

Here are some tips to ensure a smooth transition to online reservations and booking for your regulars:

Keep it simple.

Implement a booking platform, like Recreogo, that is user-friendly and easy to navigate. Customers can see your availability in real-time, as well as clear and concise information about your services and any potential fees. Make sure your regulars can access your current availability from your website and social media pages by providing them with a “Book Now!” link.

Save time.

Online reservations can streamline your operations by saving time for both you and your customers. Encouraging your regulars to book online saves you the hassle of taking a phone call while you’re out winterizing boats. It’s also a time-saver for your customers. They can easily see your availability in real-time… AND make their reservations at their convenience, even if it’s outside of your business hours.

And don’t just take our word for it… Here’s a testimonial from one of Recreogo’s valued partners:

“David and his team brought us into the 21st century with boat rental and rv site reservations. We were hesitant at first and curious all at the same time. Everything around here was done on pen and paper for decades. We have found a way to blend the old and the new. Recreogo gives us the opportunity to let customers book themselves, but still allows us to book directly with our customers who prefer that personal touch.” - Scott & Lori, Handberg’s Marine, Crane Lake, MN

Focus on efficiency

Recreogo can be fully integrated into your operations, allowing you to track reservations, assign staffing resources, and manage your inventory effectively. This can help prevent double bookings and overbooking, which can create a negative customer experience. Also, just imagine being able to access your rental business from anywhere. No more lugging around a heavy binder or calendar. With Recreogo you will have instant access to your rental business from any device, including a phone.

dirt bike in a forest

Introducing online reservations can take your business to the next level by improving efficiency and providing an exceptional customer experience.

By implementing a booking platform like Recreogo, you'll enjoy stronger relationships with your regulars and attract new customers to your business.


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