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Transitioning to Online Reservations: A Step-by-Step Guide

Bike in a forest

In our fast-paced, digital world, embracing online reservations can be a game-changer for outdoor rental businesses.

Did you know that "about 94% of customers are likely to choose a business with an online booking feature over others who do not have one"? Let's face it... people like convenience!

“I've been doing things manually for so long. How challenging will it be for me to transition to an online system?”

While transitioning from manual to digital systems may seem daunting, it doesn't have to be a headache. In this step-by-step guide, we'll address common concerns and provide insights into making the switch to online reservations as smooth as possible.

Transitioning from manual methods to online reservations may seem like a significant shift, but it's a manageable process with the help of Recreogo. Here's a simplified step-by-step guide to ease the transition:

Step 1: Assess Your Current Processes

Before diving into online reservations, evaluate your current rental processes and identify bottlenecks and areas for improvement. Understanding your existing system's strengths and weaknesses will help you make an informed decision about which online booking platform is right for you.

Step 2: Choose the Right Online Reservation Software

Selecting the right software is crucial. Look for user-friendly platforms that cater to your specific needs.

Do you need to assign a VIN number to a reservation? Would you like to find new customers? Do you need assistance with the setup?

Asking yourself these questions can help you find the platform that is best for your business.

Step 3: Streamline Training

“Will I need to undergo extensive training? I'm already so busy, especially on weekends, so will this process be straightforward, or will it become another headache?”

Training is a critical aspect of the transition, but it doesn't have to be time-consuming. Look for solutions like Recreogo that offer intuitive and user-friendly interfaces, and provide comprehensive training and support. Offering white-glove service throughout the process, including our annual Partner Success Calls, Recreogo ensures that you're maximizing the benefits of the platform.

Step 4: Create an Engaging Website

Invest in a user-friendly website. Your website is your digital storefront, so make sure it's appealing, informative, and easy to navigate. There are several ways to integrate "Book Now" links easily into your website (and onto your social media pages) which will allow you to reduce phone calls and provide a better customer experience.

Step 5: Promote Your Online Booking System

Promotion is key to encouraging customers to use the new online reservation system. Utilize your marketing channels to inform customers about the convenience and benefits of online booking.

Step 6: Monitor and Optimize

“That all sounds great… but how much time will it take to get everything up and running?”

With our 1 on 1 support, Recreogo’s partners go from sign up to live in as little as 24 hours! A quick onboarding is important for any partner seeking to gain efficiencies from online bookings.

ATV in the snow

Transitioning to online reservations for your rental business may require some effort, but it's a worthwhile investment. By following this step-by-step guide and selecting the right platform, you can save valuable time, enhance customer experiences, and stay competitive in the digital age.


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